You have configured the email template for Onbaordees and no logo is shown.
This error could happen to any template:
- Forgot Password
- Locked Password
- Reset Password
- Self-Registration
I couldn’t find a KBA about this error but seems to be that the email software will not show any image if it’s from URL.
👌 Solution: Follow this Success-Hackt:
Use the base64 code of the image file in the <img … /> tag instead of referencing the image source by internet URI.
<img src=”data:image/png;base64,<imagebase64code>” ……/>
For example:
<img src=”data:image/png;base64,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” />
You can generate the 64base code in any public encored.