Can’t find the Instance Refresh tool
When trying to request a instance refresh the transaction is not available any more.
When typing “Instance refresh tool I’m afraid the transaction “Instance Refresh” disappear.
Solution: This is because the permissions are for the proxy user. The permissions has to be assigned to the user that logged in.
Ok so this is actually expected behaviour since the 2H2025 release.
Please see the below KBA:
3667810 – 2H 2025: Unable to access specific tools when proxying to another user
The 2H 2025 release introduced enhancements to the proxy functionality in SAP SuccessFactors to enhance security within the system.
As part of these security improvements, certain tools and modules no longer support proxy access.
- Configuration Transport Center
- Instance Refresh
- Proxy Management
- Proxy Import
- Security Permission Reports
- Manage RBP Admin and Super Admin Access
- Privacy Statement in user settings
- Reset Password in user settings