ONB - SuccessFactors blog

On-Behalf Registration Email Templates doesn’t show the company logo

You have configured the email template for Onbaordees and no logo is shown. This error could happen to any template: I couldn’t find a KBA about this error but seems to be that the email software will not show any image if it’s from URL. 👌 Solution: Follow this Success-Hackt: Use the base64 code of […]

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Business Rule to verify Work Permit for an Onboardee

You want to create a rule that verifies if the onbaordee has the work permit uploaded if it’s not from the company’s country. If not an alert message should trigger and stop the submission. Create a rule like the example below: Then add it to the Work Permit entity:

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Common Issues EC, ONB

Onboardees are not replicated into IAS through the scheduled Job

1. Check the Provioning Log if “statusCode: 400, Response: Value of attribute [applicationId] is invalid”. If this error is presented, it’s because your IAS was implemented a long time ago and some Properties in target system may be missed. You need to update this value sin the target system properties. 2. Are IAS source system

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Common Issues EC, IAS, ONB

Onboarding Custom Tasks – Rule for the UI (JSON Forms rule)

In Onboarding, the on-change rules assigned to the MDF object don’t work (expected behavior). That’s why all the rules should be created through the JSONForms condition. The configuration could not be friendly, so in this blog, I’ll try to address some details of my experience configuring these rules. Step by Step This configuration example is

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Common Issues, ONB, SuccessHacks EC

One-Time Password Email Verification (OTP) – Recruiting Management

This feature was introduced as part of 2020 H2 release. Once introduced, this feature was disabled by default for all the customers. Let’s do it! The switch will be disabled by default.

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ONB

👻 Onboardee continues to be inactive after day one.

Issue: The candidate is still inactive even after start date is passed. The hired candidate is still showing inactive in employee profile. Solution: Usually, the issue comes from the wrong info in the object “process”. 👉When the info is wrong in the object “process” the job “ConvertExternalUserOnStartDateJob” doesn’t pick up the onboardee to convert to

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ONB

🧭How is onboardees information managed in the UDF and EC

The onboardees are external users until day one. Until then, where is the information saved? It is possible to extract the EC entities data? Here I’ll try to explain how the onboardees data could be accessed and extracted. This is the scenario where you would like to integrate SuccessFactors with other systems, and you need

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ONB, SuccessHacks EC

Embed a HTML web page into a onboarding task

When sending custom tasks, it’s possible to embed html code with any kind of content. For example you may want to embed a google form, Microsoft Form, etc. You may want to embed a PDF, o even a complete webpage. This is possible thanks to the BBcode feature. Let’s do it! Go to the “Custom

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ONB, SuccessHacks EC

How to configure Conditional Authentication to send users to IAS instead of Entra ID

This is the case where the IAS is implemented and you have already configured a corporate authenticator like EntraID (former Azure), Okta, etc. So, for a group of employees/users you want them to use the IAS user and password, instead of the corporate one (Entra ID). Usually, this feature is enabled for a group of

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IAS, ONB

Employee’s username needs to be captured before their start date

This is the tipical question during an integration with other systems. Usually with an Identity Provider. The integration, requieres to know the employee username before the day one. To clarify before the day of start working. Solution 1. If the new employee’s username needs to be captured before their start date (or before they are

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ONB